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Rodock Dental Studio's

Policies & Procedures

Credit Policy

All accounts are due and payable by the 10th of each month.  A service charge of 2% per month will be applied to any unpaid balances.  Outstanding balances beyond 30 days will be placed on COD charges.

Product Guarantee

If a case requires a remake within the first 6 months of delivery, Rodock Dental Studio will quickly and efficiently remedy the problem at no charge.  We reserve the right to charge for a remake, if a remake is requested after the lab has advised the dentist of a possible complication such as inaccurate impression; and, we are instructed to complete the work, the dentist shall assume all responsibilities, thereby voiding this warranty. 


Rodock Dental Studio warrant all removable prosthetics and will be constructed according to the prescribing dentist's specifications.

No Warranty:

  • Flippers
  • Repairs
  • Third Party Frames
  • Immediate Dentures & Immediate Acrylic Partials
Rodock Dental Studio is not responsible for any additional costs or fees associated with adjustments, repairs and replacement of dental devices.


  • Standard Dentures - 30 days
  • Acrylic Partials - 30 days
  • Premium Dentures - 6 months
  • Premium Cast Frames - 6 months

Remake Policy

Remake charges will apply under the following conditions:

If a remake is required

  • Due to original materials or appliances are not returned.
  • Remake reason is not specified. 
  • On request that is greater than 30 days from invoice date.  
  • On appliances that fits the model and not the mouth. 
  • Due to treatment or material changes from original lab script. 
  • Due to tooth shade change. 
  • After the lab has requested for additional case materials due to incomplete or unsatisfactory; and, the dentist proceeds to complete the case without making any necessary adjustments, refuses a try-in, or does not provide requested materials. 

Rodock Dental Studio's Remake Policy will not apply to any account that is past due.  Rodock Dental Studio reserves the right to refuse accepting any new cases and remake cases until the balance is paid in full and the account has been brought current.